Privacy Policy kopi77 — Member Personal Data Protection

Kopi77 is an online entertainment platform operating in Malaysia and is fully committed to protecting the privacy of every member who uses our services. This Privacy Policy has been formulated to meet the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia, and explains our data handling practices in a transparent and comprehensive manner.

By registering and using the kopi77 platform — whether via the website, mobile app, or other channels we provide — you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform and contact our support team to close your account.

This policy applies to all information we collect from you, directly or indirectly, when you use the kopi77 platform — including during the registration process, identity verification (KYC), financial transactions, and interactions with our customer support team.

Kopi77 only collects data that is genuinely necessary to provide a secure, fair, and legally compliant service. We do not collect information beyond what is required. Below are the categories of data we collect:

Personal Identity Information

• Full name as shown on your identity card or passport
• Date of birth and identification card number (MyKad) or passport
• Gender and nationality
• Full current residential address
• Photo or scan of identity document for KYC purposes

Contact Information

• Active email address used for registration
• Valid mobile phone number
• Kopi77 platform username

Financial Information

• Bank account number and bank name for withdrawal purposes
• Registered e-wallet information (Touch 'n Go eWallet, GrabPay)
• Deposit, withdrawal, and wagering transaction records
• Financial activity history within the platform

Technical & Usage Data

• IP address and estimated geographic location
• Device type, operating system, and web browser used
• In-platform activity logs including games played
• Session cookies and website usage analytics data

Every piece of data collected by kopi77 has a clear and lawful purpose. We use your data responsibly and never for purposes unrelated to the operation of our platform. Below is a summary table of data usage purposes:

For marketing purposes, we will only send you promotional communications if you have given explicit consent during registration or through your account settings. You may withdraw this consent at any time by contacting our support team.

Kopi77 does not share your personal information with third parties except in the following limited and lawful circumstances. In all cases, we ensure that the relevant third parties adhere to data protection standards equivalent to our own.

• Technical service providers: Cloud computing companies, server infrastructure providers, and analytics service providers that assist us in technically operating the kopi77 platform.
• Payment gateways and financial institutions: To securely process your deposits and withdrawals. Information shared is limited to what is strictly necessary to complete the transaction.
• Game providers: Casino and slot game software providers that require certain session data to ensure game integrity.
• Relevant authorities: Where we are required by law, court order, or a lawful request from law enforcement authorities to disclose certain information.
• Identity verification services: Third-party KYC service providers that assist us in verifying the identity of new and existing members.

Every third-party service provider we engage is bound by strict data processing agreements and is only permitted to use your data for the specific purposes defined in those agreements.

Kopi77 invests seriously in cybersecurity infrastructure to ensure your personal and financial data remains protected at all times. We employ multiple layers of protection covering technical, physical, and administrative aspects.

• 256-bit SSL/TLS encryption: All communications between your browser and kopi77's servers are encrypted using the latest TLS 1.3 protocol, ensuring that data in transit cannot be intercepted by third parties.
• Secure password storage: Your account password is never stored in plain text. We use a strong one-way hashing algorithm with a unique random salt for each password.
• Two-factor authentication (2FA): kopi77 members are encouraged to enable two-factor authentication for an added layer of protection during login.
• 24/7 security monitoring: Our automated monitoring system detects and alerts on any suspicious or unusual account activity at any time.
• Certified data centres: Your data is stored in enterprise-grade data centres that comply with international physical and cybersecurity standards.
• Regular security audits: We conduct regular penetration testing and security audits carried out by independent cybersecurity firms.

Kopi77 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure smooth technical functionality, and understand how members interact with our content. Below are the types of cookies we use:

You may manage or delete cookies through your web browser settings at any time. Please note that deleting or blocking essential cookies may affect the functionality of the kopi77 platform and your login experience.

We also use third-party analytics services that help us understand website traffic in aggregate and anonymised form. This data cannot be linked back to the identity of any individual member.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection principles, you have the following rights regarding your personal data held by kopi77. We are committed to respecting and facilitating the exercise of these rights:

Kopi77 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or for as long as required by applicable Malaysian law. Once the retention period has ended, your data will be securely deleted or anonymised.

Once your account is closed, most of your personal data will be deleted within 30 days, except for records that must be retained under legal requirements — such as financial records and KYC documents subject to the retention periods stated above.

Kopi77 may contain links or integrations with third-party services such as game providers and payment gateways. Please note that kopi77's Privacy Policy applies only to the kopi77 platform itself and does not cover the privacy practices of those third-party websites or services.

When you leave the kopi77 platform and access third-party websites, you are subject to those websites' privacy policies. kopi77 is not responsible for the data collection practices of any third party, and we encourage you to review the privacy policy of every website you visit.

If you have any questions, concerns, or complaints regarding how kopi77 handles your personal data, or if you wish to exercise any of the rights stated in this Privacy Policy, please contact our Data Protection Officer.

We are committed to addressing all privacy-related enquiries and complaints seriously and will respond within 14 working days from the date of receipt. For more complex cases, we may require up to 30 days and will notify you if this is the case.

Our data protection team's contact details can be found in the footer of this website. You may also reach us via Live Chat, available 24/7, for immediate queries regarding your privacy and personal data.